Assertiveness
COURSE TITLE :
Assertiveness
MODE OF STUDY :
Distance/Flexi Learning
AIMS
This course aims to encourage delegates to be more open, honest and direct in their communication / behaviour and to avoid the frustration, anger and resentment sometimes seen in working relationships.
OBJECTIVES
By the end of this programme dlearners will return to the workplace better able to:
• Recognise different behaviours and their consequences
• Express feelings appropriately
• Make direct requests
• Set limits including saying "No"
• Give and receive criticism about job performance
• Handle negative feelings and reactions
• Develop and apply a personal improvement workplace action plan
COST :
£120 + vat
DURATION :
No minimum or maximum time limit set
ENTRY REQUIREMENTS :
There are no formal requirements to gain entry into this course! It is open to anyone and everyone!
ASSESSMENT METHOD :
The course will comprise of a few units and an assessment will follow at the end of each one comprising of short answer questions, quizzes or simple short essays.
UPON COMPLETION :
Successful candidates will be awarded the Dunelm Associates Certificate in Assertiveness
To Enrol Now, Click Here
« Previous Course | Next Course »
Main Menu
Other Services
