Assertiveness
COURSE TITLE
Assertiveness
MODE OF STUDY
Distance flexi study or attendance based.
AIMS
This course aims to encourage delegates to be more open, honest and direct in their communication / behaviour and to avoid the frustration, anger and resentment sometimes seen in working relationships.
OBJECTIVES
By the end of the course learners will return to the workplace better able to:
• Recognise different behaviours and their consequences
• Express feelings appropriately
• Make direct requests
• Set limits including saying "No"
• Give and receive criticism about job performance
• Handle negative feelings and reactions
• Develop and apply a personal improvement workplace action plan
COST :
£120 + vat
DURATION :
No minimum or maximum time limit set
ENTRY REQUIREMENTS :
There are no formal requirements to gain entry into this course! It is open to anyone and everyone!
ASSESSMENT METHOD :
The course will of a number of units of study and an assessment will follow at the end of each unit comprising of short answer questions, quizzes or simple short essays.
UPON COMPLETION :
Successful candidates will be awarded the Dunelm Associates Ltd Certificate in Assertiveness.
To Enrol Now, Click Here
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